Privacy Policy
Last updated: 2025-03-21
1. Information We Collect
We collect only the information needed to operate the service:
- Your email address, provided when you register.
- Your subscription status, plan, and renewal period.
- Order records, such as the payment amount and order status.
- Your Email Alerts preference.
We do not collect or store wallet private keys, seed phrases, or any custody credentials.
2. How We Use Your Information
We use your information to:
- Create and manage your account and subscription.
- Send trend direction alert emails when you have Email Alerts enabled.
- Confirm USDT TRC20 payments and grant account access.
- Provide support and respond to your requests.
3. Third-Party Services
We rely on a small number of trusted providers to run the service:
- Supabase — authentication and database.
- Resend — sending alert and account emails.
- TronGrid — reading on-chain USDT TRC20 payment confirmations.
- tawk.to — live chat support, loaded only on the Help page.
- Vercel — hosting and scheduled tasks.
- Meta/Facebook Pixel — measuring registration conversions and advertising effectiveness. We may send a registration conversion event, but we do not intentionally send your email address, phone number, user ID, or other account details to Meta Pixel.
4. Cookies
We use essential cookies to keep you signed in and to maintain your authenticated session. We may use advertising measurement tools such as the Meta/Facebook Pixel to understand registration conversions and ad performance. These tools may set marketing cookies.
5. Data Retention and Your Rights
We retain account and order records while your account remains active, or as needed to meet legal and operational requirements. You may request access to, or deletion of, your account data by contacting support.
6. Data Sharing
We do not provide, rent, or exchange your personal information to third parties for marketing purposes.
7. Contact
For privacy questions or data requests, please reach our support team via the Help page.